Brand Marketing Consultant: What They Do and When to Hire One

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Nora Sudduth

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Brands face a myriad of challenges as they grow and evolve. They face intense competition, tightening budgets, a slower sales cycle, and more stringent leadership expectations. These are some of the reasons why they engage a brand marketing consultant.

Below, brands can explore the different roles of a brand marketing consultant and how this expert differs from a brand strategist and a marketing agency.

They can also learn what to expect from their services and the common brand problems and issues an advisor can help with.

What is a Brand Marketing Consultant? 

A brand marketing consultant is a marketing professional who provides tailored, strategic marketing advice to brands across industries.

From perfecting your key messaging to enhancing the customer experience, my solutions are designed to refine your approach and consistently improve your marketing performance.

Brand Marketing Consultant vs. Brand Strategist vs. Marketing Agency

To understand a brand consultant’s value, it’s crucial to distinguish them from a brand strategist and a marketing agency.

Here are the differences between these three experts, when to hire each, and how they impact business success:

AspectBrand Marketing ConsultantBrand StrategistMarketing Agency
Primary FocusGuide the brand and advise on marketing decisions.efine the brand identity, positioning, and long-term direction.Executes marketing campaigns and tactics.
Main GoalProvide insights to improve marketing effectiveness.Create clarity and differentiation for a brand.Drive measurable outcomes such as leads and sales.
Message DevelopmentIdentifies gaps in existing messaging and optimizes it.Build the brand story, value proposition, and tone of voice.Create and execute end-to-end campaigns across all channels.

Optimize content from the brand's core messaging.
SkillsMarket analysis, campaign audits, and campaign advisory.Brand positioning, narrative building, brand architecture.SEO, campaign execution, social analytics, and content creation.
Best ForGrowing brands that need expert insights on their marketing and strategic guidance during certain business events.Startups or rebrands that want to get their brand identity, positioning, and messaging right before marketing.Established companies that need high-volume executives for ads, content, PR, and social media campaigns.

What Do Brand Marketing Consultants Do?

A brand marketing consultant ensures that every element of a brand, from its story to its customer experience, works in harmony to achieve its business goals.

Here are their key responsibilities:

  • Brand Discovery: Help to identify the brand’s core values, story, and unique value proposition.
  • Market Research: Analyzes the market trends, competitors, and consumer behavior.
  • Strategy Development: Create a roadmap for brand positioning, the brand identity, and the messaging.
  • Communication Guidance: Defines how the brand should communicate with its audience. They help create the tone, style, and language.
  • Messaging Development: Helps ensure content speaks to the audience’s needs and reflects the brand’s unique voice.
  • Marketing Analysis: Evaluate customer feedback and marketing strategies to inform brand decisions. They then collaborate with other departments to ensure consistent messaging throughout all the channels.
  • Market and Competitor Analysis: Identity where a brand stands out and defines its position in the market.
  • Customer Persona Development: Develop detailed personas to better understand the target audience’s needs and preferences.

Benefits of Brand Marketing 

Executed strategically, brand marketing can offer a range of benefits for your brand’s growth:

  1. Build greater awareness of your products and services amongst your target market.
  2. Make more sales, generate more subscriptions, or boost service user numbers.
  3. Develop a deeper understanding of your audience.
  4. Drive more organic traffic to your website.
  5. Achieve greater search engine visibility.
  6. Nurture deeper client relationships.
  7. Increase customer lifetime value.
  8. Foster greater brand loyalty.
  9. Generate more leads.

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Key Features of Brand Marketing Strategy 

A brand marketing strategy, also known as a brand strategy roadmap, serves as a guide that differentiates a brand in the marketplace.

These key elements anchor a strong strategy:

  • Brand Synopsis: An overview of your brand, recapping who your brand is and what it stands for. Your existing brand pillars will help craft this part of your strategy.
  • SWOT Analysis: Defines key strengths, weaknesses, opportunities, and threats. It may identify particularly disruptive challenger brands or specific USPs that you’ll incorporate into your subsequent sales messaging to highlight the uniqueness of your products or services.
  • Audience Research: Defines the target personas. Now is a great time to do so. This element outlines essential information about your audience to inform your marketing approach.
  • Messaging Architecture: Ensures consistent brand messaging across touchpoints.
  • Marketing Channels and Tactics: Define the tactics to drive sales and growth, and specify the channels and tactics to be deployed.

What You Can Expect from Brand Strategy Services

A brand marketing consultant tailors their services to the individual business needs. They personalize their approaches to address the challenges a brand faces and to leverage opportunities.

Here’s what to expect:

Step 1: Marketing Audit

The audit serves as a starting point for understanding how current marketing strategies are performing and how the business is perceived.

It helps identify the challenges a brand faces, pinpoints missed opportunities, and assesses the return on those strategies.

Step 2: Define Objectives

The next step is to define objectives and realistic expectations. Whether that’s clarifying content messaging, defining the ideal customer profile (ICP), or improving a low conversion rate.

Step 3: Execute the Marketing Plan

Once there’s an actionable, effective marketing plan in place, the next phase is to create and execute campaigns.

The process involves defining brand-specific marketing techniques, creating on-brand messaging, and managing campaigns.

Step 4: Monitor and Optimize the Strategies

The final step is to define how to track the performance of the marketing strategy.

It’s to outline the key performance indicators (KPIs) that show what’s working and what’s not, and then optimize the campaigns for better results.

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Who Needs a Brand Marketing Consultant

Most companies face recurring problems that require consultants to identify, resolve, and prevent them.

Here are the businesses that need this expertise:

  • Stalled Growth: Businesses that have reached growth plateaus may indicate issues with product-market fit, customer segments, or marketing channels. The consultants often use SWOT analysis to refocus positioning and implement clear customer targeting.
  • Undergoing Transition: Most companies get stuck during transition on the direction to take, whether it is a merger or acquisition. An expert can create a brand strategy to help a business define who they are, what they do, and why it matters to their customers.
  • Declining Profit Margins: Brands that are adjusting pricing models fast, have underperforming customer segments, or mismanage customer acquisition costs often face declining profits. They need a consultant to help them align the marketing spend with the revenue delivered.
  • Launching New Offerings: If a brand wants to unlock new markets and reach new audiences, it can be highly beneficial to work with a brand marketing professional to develop the right strategy and expand its reach.
  • Need to Stay Relevant: Companies seeking to increase visibility and stay relevant to their audience benefit from partnering with a consultant. The expert can help them implement data-driven strategies and develop messaging that resonates with their customers.

Signs You’re Ready to Hire a Brand Marketing Consultant

A business can be struggling to define its identity or compete with other brands in the market. 

With these and other signs that we will discuss below, it may be time to call on a brand marketing consultant:

  • Messaging Feels Vague: When a brand struggles to create clear, consistent messaging across all marketing channels.
  • Weak Brand Identity: If a business has an outdated brand identity.
  • Introducing New Products: When a business launches a new product or service, it often needs assistance with messaging and marketing strategies to ensure brand alignment.
  • Not Getting Desired Results: If marketing efforts are not meeting business goals, it may be time to consult a brand marketing expert.

Common Brand Problems a Consultant Helps Solve

Brand consultants play a role in addressing these issues and offering strategic solutions to help companies overcome obstacles.

Here are common brand problems that a consultant can help with:

  • Unclear Positioning and Differentiation: Many brands struggle to define what sets them apart from competitors. A consultant can perform competitor audits, test the value proposition, and create a narrative around it.
  • Ineffective Marketing Spend: If CAC is rising despite ad spend and ROI is declining, there may be a leak in the customer acquisition funnel. A consultant can help track the funnel performance and identify channels that generate qualified leads and conversions.
  • Inconsistent Customer Experience: If a brand fails to drive customer engagement, it is often due to brand perception and a disconnect in messaging. A brand marketing expert can conduct audits, pinpoint the issues, and recommend the right direction.
  • Lack of Alignment on Brand Strategy: When there is no clearly defined path for communicating and achieving a business goal, it can lead to wasted resources. A marketing advisor develops a marketing and messaging strategy that serves as a brand guideline across all departments.

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How to Choose the Right Brand Marketing Consultancy

The right brand marketing consultant is important in improving a brand’s presence and increasing customer engagement.

Here are the steps to selecting a brand positioning consultant:

1. Define the Brand’s Needs

The first step is to define the business needs and objectives. Assess the current marketing efforts and pinpoint areas that need expert support. It could improve brand messaging, increase customer engagement, or launch a new product. With clear goals, a brand can narrow down the list of consultants who specialize in areas relevant to the business.

2. Evaluate their Industry Expertise

Generally, brand marketing specialists come with a wide range of specialties and experience.

A brand should seek consultants whose expertise aligns with its business objectives. They should have a proven track record of success working with similar types of businesses and crafting strategies that resonate with the target audience.

3. Assess Their Strategic Approach

The right consultant should have the skills and knowledge to execute strategies effectively. Evaluate the consultant’s approach to marketing. Check whether they offer data-driven strategies, which marketing channels they use, and a deep understanding of the latest industry trends.

4. Clarify the Expected Outcomes

During the selection process, it’s important to clearly understand what is included in the fee, such as strategy development, message creation, and ongoing support. 

Clarify the details, such as transparency in their process and whether they work closely with a brand’s key team members, up front to avoid surprises later on. Discuss the key performance indicators (KPIs) to measure what success looks like.

5. Schedule a Consultation

The last step is to book an initial consultation during which the consultant understands the business background and project needs. During this time, they conduct a brand marketing diagnosis, clearly define the project scope, and set realistic expectations.

How to Build a Brand Marketing Plan

Building a brand marketing plan requires analytical, strategic, and creative thinking.

My tried-and-tested approach entails:

  1. Get to Know Your Brand: Understanding your brand, what it does, what differentiates it from competitors, and what makes it the optimal choice for your target audience provides vital clarity.
  2. Get to Know Your Audience: No two audiences are alike. Your specific prospects will behave in a certain way, gather information from certain sources, and make decisions in a way that’s unique to them. Taking time to understand those preferences and behaviors enables targeted marketing.
  3. Determine Budget: Setting a budget is critical because it determines which tactics are feasible.
  4. Decide Tactics: Not all marketing tactics are appropriate for every business. Your niche, audience, budget, and goals will inform your approach.

Let’s Work Together 

Are you considering appointing a brand strategy consultant to evaluate your marketing approach and develop a new plan aligning with your growth goals? 

I’ve helped multiple brands refine their approach and stand out in today’s competitive industries. Let’s do it for your brand, too.

Book A Discovery Call

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Frequently Asked Questions (FAQs)

Below are the answers to some of the most commonly asked questions:

How Do Brand Marketing Experts Measure Success?

Every marketing practitioner and consultant will have their own ways of measuring success. The specific combination of metrics used will also vary from client to client, in line with that brand’s stated campaign goals. 

Commonly used metrics include ROI, conversion rate, and sales growth. Other measures may be channel-specific. For example, changes to search engine rankings for SEO campaigns, follower growth as a result of social media marketing, or the number of backlinks generated by digital PR activity.

Can a Brand Marketing Consultant Help with Rebranding Efforts?

Definitely. Rebranding is a complex undertaking that will impact on a range of business functions – including marketing. As a brand strategy consultant, I’ll work closely with you to ensure that your rebranding is effectively represented and incorporated into your marketing activity. 

How Much Does It Cost to Hire a Brand Marketing Expert?

As with any professional service, branding consultants will price their services according to the work to be carried out. This means that costs will vary. 

Connect with me to discuss your project brief and the pricing.

What Industries can Benefit Most from Brand Marketing Consulting?

Every industry needs targeted, effective marketing. That’s why every type of business, regardless of its niche, can benefit from the expertise of a brand marketing consultant.

Conclusion

Every business faces challenges, but those seeking brand marketing consulting can get solutions for stagnant growth, unclear messaging, and expansion into new markets.

Hiring an expert can help guide a brand in implementing marketing solutions that resonate with its target audience.

As a messaging expert, I can help create and execute successful marketing campaigns.  We can partner to understand your customers’ needs, craft compelling marketing messaging, and develop effective strategies to help your brand grow in a competitive market.

Schedule a consultation to scale your business with a marketing consultant.

Nora Sudduth

Want help with your messaging strategy? 

Get started and let’s set up a discovery call.

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Nora Sudduth
I'm Nora Sudduth. I've been helping businesses grow for over 26 years and have consulted on thousands of marketing funnels. I've helped generate over 500 million in sales, and I've built courses, coaching programs, and certification programs that have brought in millions more.

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