Customer Acquisition Consultant

Work With a Customer Acquisition Consultant Who Delivers Results

Statistics show customer acquisition costs (CAC) have risen by 222% since 2013. Businesses, therefore, must find ways to minimize costs and implement strategies to keep a steady flow of customers.

As a customer acquisition consultant, I will collaborate with you to implement customer strategies that identify and target potential clients. 

We can also partner to create personalized messaging that connects with the audiences and builds customer relationships.

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Nora Sudduth with long blonde hair smiles and writes in a notebook while sitting on a stool. She is in a modern, bright setting with a plant beside her.

01

What’s Stopping You from Acquiring More Customers?

Several factors affect customer acquisition efforts:

  • Long Sales Cycle: There’s a longer buying cycle, especially in B2B, where decision-makers demand more personalized information.
  • Heightened Competition: It’s challenging for a firm to stand out from competitors and attract clients.
  • High Customer Acquisition Costs: It’s difficult for businesses to balance customer acquisition costs (CAC) with a client’s lifetime value.
  • No Lead Nurturing: Most businesses lack the skills to nurture interested leads down the sales funnel.
  • High Customer Expectations: Firms are faced with the ever-changing expectations of consumers.
  • Connecting with Prospects: It’s challenging for businesses to create campaign messaging that connects with potential customers.

02

What is a Customer Acquisition Consultant?

As a customer acquisition consultant, I create and help businesses expand their customer base.

Besides, I understand the customer journey and use different tools for lead generation, lead tracking, and developing marketing campaigns. I can also set actions at every stage, ensuring the customer gets to the bottom of the funnel (purchases a product).

Nora holding notebook during coaching session.
Nora Sudduth in a patterned armchair, holding a white mug.

03

How to Develop a Successful Customer Acquisition Funnel

My customer acquisition consulting services are designed to engage prospects from the initial awareness to post-purchase.

Here’s how we can develop a well-executed funnel:

1. Identify the Ideal Customer

Analyzing the target market will help us identify potential customers’ interests and needs. We can then create an ideal customer profile (ICP) and segment the prospects according to the funnel stage—awareness, consideration, decision, and retention.

We can also tailor the acquisition efforts to move the prospect to the next stage of the funnel.

2. Define Your Goals

With a defined ICP, we can determine the goals and objectives. We can then set actionable milestones to guide acquisition efforts and outline critical metrics to measure marketing strategies.

3. Find the Right Channels

We will conduct a competitor analysis, check the channels they are active on, and determine their competitive advantage. We can also find the preferred channels for the target audience while considering the cost, goals, and potential impact.

4. Create Targeted Campaigns

We will create targeted campaigns and improve the omnichannel customer experience. We’ll craft customized messaging tailored for every campaign and nurture customers throughout the buyer journey.

5. Measure and Refine the Strategy

We’ll analyze the interactions at each stage of the customer journey, providing insights to optimize the funnel further and maximize revenue. We’ll periodically track the conversion rate, customer acquisition costs (CAC), and return on investment (ROI).

04

How Can Nora Sudduth Help You Attract and Convert More Customers?

As a client acquisition specialist, businesses partner with me to:

  • Conduct a Competitor Analysis: We’ll analyze the competitors and clearly articulate the unique selling points of your offerings to differentiate your brand from the competitors.
  • Streamline the Sales Process: Together, we can clearly define the sales process, remove unnecessary steps, shorten the sales cycle, and improve conversion.
  • Create Personalized Experiences: We can work together to develop actionable strategies for optimizing the customer experience and building stronger customer relationships.
  • Equip Teams: I work collaboratively with the teams, ensuring they communicate the value proposition clearly and reach the target customers.
Nora writing notes at home with a pen in hand
Nora with long hair leans on the back of a chair, wearing a blue blazer and white lace top. The background features abstract art, creating a warm, welcoming atmosphere.

05

What’s Included in My
Customer Acquisition Consulting?

Here are some of the services that businesses get from my customer acquisition consulting:

Auditing Existing Strategies

My consulting services entail evaluating current strategies and identifying areas for improving the customer journey.

Brand Positioning

As a brand positioning consultant, we can partner with you to create a unique value positioning (UVP) statement that effectively positions your business to attract and retain customers.

Marketing Campaigns

We’ll customize marketing campaign strategies to address the specific pain points of the target market.

Targeted Messaging

Let’s work toward creating personalized messages that engage an audience.

Strategic Guidance

I can offer valuable insights and recommendations to create a better customer experience that drives acquisition and retention.

06

Benefits of Working on
Customer Acquisition Strategy

Once we collaborate to create and execute a customer acquisition strategy, here are the benefits to expect:

  • Increased Revenue: A strategy is fundamental to gaining market share and growing your business’s revenue.
  • Enhanced Brand Awareness: Acquisition efforts are also all about brand perception. They boost your brand’s visibility and attract potential clients.
  • New Markets: By leveraging customer insights, you can enter new markets and expand your customer base.
  • Improved Customer Experience: In-depth research enables you to gain new insights, improve customer experience, and increase customer retention.
  • Sustainable Growth: A customer acquisition strategy ensures a steady flow of new customers.
Nora wearing a burgundy sweater, smiling while holding a notebook. Bright window in the background. Relaxed and cheerful mood.
Nora pointing at a marketing diagram labeled Sales Engine RPM strategy.

07

You Will Achieve…

When we work together, here are some of the outcomes businesses can expect:

  • Repeat Customers: When well-executed, companies see a tangible increase in their customers.
  • Recurring Revenue: We’ll develop strategies that allow your business to continue engaging customers, creating interest in new products, and generating revenue.
  • Maintaining a Competitive Edge: Implementing innovative, customer-centered strategies can set your business apart.
  • Improved Return on Investment (ROI): When we optimize channels and campaigns, you can expect a higher ROI for your investment.

08

Is Customer Acquisition Consulting Right for You?

Who are customer acquisition services for?

Brands typically work with me when they are experiencing:

  • Declining conversions and revenue
  • High churn rate and low customer retention
  • Uncertainty around the acquisition processes
  • Unproductive customer acquisition strategy across one (or all) channels
Woman browsing a marketing coaching website on her laptop while sitting on a couch.

“After working with Nora on our launch strategy, we not only hit our sales goals but exceeded them by 15%. Her insights into offer design and messaging were game-changing.”

– Sarah M.

“The funnel optimization sprint completely transformed how we engage with leads. We’ve seen a 25% increase in conversions since implementing Nora’s strategies.”

– David S.

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09

Let’s Work Together

We’ll collaborate to tailor the customer acquisition strategies and help your business identify and engage customers.

We’ll optimize every action for each stage of the customer acquisition funnel, from creating awareness of your offering to maintaining post-purchase engagement.

Partner with me to acquire more leads and drive more conversions to scale your business.

Frequently Asked Questions (FAQs)

Here’s a list of answers to the frequently asked questions about my customer acquisition services:

Customer acquisition is acquiring new clients for a business and convincing them to purchase.

Here are ways to choose a customer acquisition model:

  • Competitor analysis: Analyze competitors to understand their strategies to acquire customers.
  • Target audience: Analyze your target audience and their preferred channels.
  • Budget: Weigh your customer acquisition goals against your budget.

The main factors affecting the cost of customer acquisition include:

  • Competition: In highly competitive industries, there are higher customer acquisition costs.
  • Sales Process: Acquisition costs are higher when there’s a lengthy sales process, like in the B2B space.
  • Channels: If a brand uses paid marketing channels, the customer acquisition costs will be higher than those for organic channels.

Generally, building a consistent pipeline of qualified leads is a continuous process.

The time it takes to yield customers depends on several factors, such as the complexity of the industry, the type of strategies we’ll implement, and the budget allocated.

Yes.

My customer acquisition consulting services suit businesses across various industries keen on driving online sales, creating marketing strategies, and crafting compelling content.

I have a track record of over $500M in online sales.

Here are some of the metrics to measure a customer acquisition campaign:

  • Conversion rate
  • Customer acquisition costs (CAC)
  • Customer lifetime value (CLV)
  • Churn rate

Yes.

Statistics show that 50% of startups fail in the first five years. Therefore, small businesses can benefit from my customer acquisition consulting services.

We can collaborate to build buyer personas, segment the audience, and create targeted campaigns that attract more customers and improve ROI.

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